Designing systems and workflows that help people do complex work better.

Designing systems and workflows that help people do complex work better.

Designing systems and workflows that help people do complex work better.

Jamie Forbes - Product Designer

Jamie Forbes - Product Designer

Jamie Forbes - Product Designer

I’m a UX/Product Designer with a background in anthropology and visual design, specializing in large-scale internal tools, data-heavy workflows, and mission-critical systems.

I’m a UX/Product Designer with a background in anthropology and visual design, specializing in large-scale internal tools, data-heavy workflows, and mission-critical systems.

I’m a UX/Product Designer with a background in anthropology and visual design, specializing in large-scale internal tools, data-heavy workflows, and mission-critical systems.

Impact Snapshot

Impact Snapshot

Proven Impact at Scale

Proven Impact at Scale

Proven Impact at Scale

  • Reduced event creation time from ~40 hours to under 30 minutes

  • Reduced event creation time from ~40 hours to under 30 minutes

  • Supported ~$1B in annual fundraising operations

  • Supported ~$1B in annual fundraising operations

  • Unified workflows used by 40+ teams across a national organization

  • Unified workflows used by 40+ teams across a national organization

  • Designed systems supporting legal and financial processes tied to ~50% of org revenue

  • Designed systems supporting legal and financial processes tied to ~50% of org revenue

Selected work

Event Central - LEad designer

Rebuilding a fragmented event ecosystem into a unified, human-centered platform used by 40+ teams to support ~$800K in annual fundraising.

Highlights:

  • Cross-team service design

  • Complex permissions & data dependencies

  • Multi-event creation and automation

  • Executive-level roadmap alignment

Highlights:

  • Cross-team service design

  • Complex permissions & data dependencies

  • Multi-event creation and automation

  • Executive-level roadmap alignment

Highlights:

  • Cross-team service design

  • Complex permissions & data dependencies

  • Multi-event creation and automation

  • Executive-level roadmap alignment

View Project →

View Project →

View Project →

Bequest Central

A high-risk legal tooling redesign that replaced a failing $500K vendor solution and stabilized workflows supporting nearly half of organizational revenue.

Highlights:

  • Rapid research under legal risk

  • Workflow automation

  • High-stakes compliance constraints

Highlights:

  • Rapid research under legal risk

  • Workflow automation

  • High-stakes compliance constraints

Highlights:

  • Rapid research under legal risk

  • Workflow automation

  • High-stakes compliance constraints

View Project →

View Project →

View Project →

HOW I WORK

My approach to complex problems

My approach to complex problems

My approach to complex problems

  • I start by deeply understanding real workflows, constraints, and mental models — especially where systems break down.

  • I start by deeply understanding real workflows, constraints, and mental models — especially where systems break down.

  • I design with engineers and stakeholders early to surface complexity before it becomes expensive.

  • I design with engineers and stakeholders early to surface complexity before it becomes expensive.

  • I focus on clarity, scalability, and long-term maintainability, not just “happy path” UX.

  • I focus on clarity, scalability, and long-term maintainability, not just “happy path” UX.

Let’s build systems people can actually use

I’m interested in roles where thoughtful design, complex problem-solving, and real impact intersect.

I’m interested in roles where thoughtful design, complex problem-solving, and real impact intersect.

I’m interested in roles where thoughtful design, complex problem-solving, and real impact intersect.